Secure, Compliant CX
For Banking & Financial Services.
Unify Video KYC onboarding, AI debt recovery (CollectEzy), 24/7 Smart-X Voice AI, and 100% automated quality compliance into one banking-grade infrastructure.
Purpose-Built for Modern Financial Institutions
Connect core banking systems, loan origination software, and card management platforms to automated customer engagement workflows.
Video KYC & Biometric Verification
Onboard bank account holders and credit applicants digitally in minutes with Liveness Detection, Emirates ID/Passport OCR, and agent video verification.
CollectEzy AI Debt Recovery
Automate early-stage retail credit dunning with propensity scoring, WhatsApp digital payment links, agent field tracking, and PTP fulfillment monitoring.
Bilingual Voice AI Agents
Handle natural conversational Arabic (Emirati/Gulf dialect) and English for balance checks, PIN resets, transaction disputes, and branch routing.
100% Automated QA & Compliance
Automatically evaluate every inbound/outbound interaction against regulatory disclosure guidelines, DNC lists, and script compliance.
Sovereign Cloud & Data Residency
Flexible deployment options including local in-country cloud (Dubai/Abu Dhabi/Mumbai) or on-premises hybrid topologies compliant with CBUAE & RBI.
Tamper-Proof Audit Trails
Maintain an immutable record of every customer interaction, decision log, and agent action ready for immediate central bank audits.
Transform Banking CX with Cognicx
Connect with our BFSI solution architects for a live platform demonstration and custom ROI assessment.
Schedule BFSI Demo