SaaS & High-Tech Enterprise CX Platform
AI-Powered Technical
Support & Developer Helpdesk.
Automate Tier-1 developer support tickets, API troubleshooting, user onboarding, and subscription retention using Cognicx Smart-X AI Agent Copilots.
Technical Helpdesk AI Copilot
SOC 2 & Developer ReadyTier-1 API Troubleshooting Bot
Automated Code Snippet Diagnosis
Agent Copilot RAG Lookup
Real-time API Docs Search
65%Ticket Deflection
10xFaster Resolution
99.99%Uptime SLA
65%Tier-1 Ticket Deflection
10xFaster Response Latency
100%API Documentation Coverage
SOC 2Type II Certified
SaaS CX Capabilities
Empower Engineering & Customer Success Teams
Developer API & Documentation RAG
Train Smart-X AI on your API reference, OpenAPI spec, and Github repos to answer complex developer integration questions instantly.
Real-Time Support Agent Copilot
Equip support engineers with live response suggestions, code snippet auto-completion, and bug ticket generation.
Automated Renewal & Churn Dunning
Use CollectEzy automated workflows to recover failed SaaS credit card payments and reduce involuntary churn.